Privacy policy

Privacy Policy — 3FEATHERS Last updated: March 2026

At 3FEATHERS ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website at 3featherscotton.com or make a purchase from us.

1. Information We Collect We collect information you provide directly, including your name, email address, phone number, shipping address, and payment information when you place an order. We also automatically collect certain technical information when you visit our site, including your IP address, browser type, pages visited, and referring URLs.

2. How We Use Your Information We use your information to process and fulfill your orders, communicate with you about your purchases, send you marketing communications (with your consent), improve our website and services, prevent fraud and ensure security, and comply with legal obligations.

3. Sharing Your Information We share your information only as necessary: with Shopify (our e-commerce platform), with shipping and logistics partners to fulfill your orders, with payment processors to handle transactions securely, and with authorities when required by Egyptian law. We do not sell your personal information to third parties.

4. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of 5 years for accounting and legal compliance purposes.

5. Your Rights You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us via WhatsApp or email. We will respond to your request within 30 days.

6. Cookies Our website uses cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

7. Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All payment transactions are encrypted via SSL.

8. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

9. Contact Us For any privacy-related questions, contact us via WhatsApp or through our website contact page.